The Bank has policies, procedures and systems in place in order to minimise financial losses resulting from any operational risk event via its Risk Management Directorate.
The Bank manages operational risk in accordance with best banking practice as recommended by the Basel Committee on Banking Supervision (BCBS) and within the framework of RM’s management of market, credit and operational risk. In line with the BCBS, the Bank defines operational risk as “the risk of loss resulting from inadequate or failed internal processes, people and systems, or from external events”. This definition includes legal risk, but excludes strategic and reputation risk.
Although reputation risk is not covered by this definition, it may have a direct financial consequence and can be indirectly addressed, for example, through appropriate internal controls.
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