Pursuant to Article 195 of the Treaty, the European Ombudsman conducts investigations into alleged instances of maladministration by the EU institutions and bodies. The Treaty vests the Ombudsman with full independence in the performance of his duties.
The EIB's responses to requests for information or opinions, either in the context of a citizen's complaint or of an investigation opened at the Ombudsman's own initiative, aim to demonstrate the EIB's compliance with the rules that are binding on it.
The Ombudsman publishes the results of his inquiries (www.ombudsman.europa.eu).
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